Ricoh SP C360SFNw and SP C361SFNw Review

Good: Integrated Cloud Environment feature available for SP C361SFNw, high-capacity aftermarket toner cartridges, mobile printing support.
Bad: Finishing options and hard drive are not available, doesn't support 11" x 17" paper size.
Bottom Line: Two color MFPs with robust features that help small-to-medium workgroups improve productivity.
Intended Users:
Small, Medium
Speed Black:
Speed Color:
30 ppm
30 ppm
1.2 GHz
2 GB

Product Overview

The SP C360SFNw and SP C361SFNw are two new color MFPs in Ricoh’s lineup that targets small-to-medium-sized workgroups. Both devices print at up to 30 ppm in black and color, and includes standard printing, copying, scanning and faxing features.

The SP C360SFNw and SP C361SFNw share mostly identical specifications, except for a few differences:  While both devices include the 7″ Smart Operation Panel, only the SP C361SFNw has connectivity to Ricoh’s Application Site to download additional apps. The Smart Operation Panel has pre-loaded apps for access to commonly-used workflows. Users can also customize the interface to fit their company branding.

Ricoh offers an optional Integrated Cloud Environment feature for the SP C361SFNw, so users can perform workflows within the cloud, such as scanning to cloud services or converting scanned documents to digital files.

Another difference between the two MFPs is that Ricoh offers even higher aftermarket consumables for the SP C361SFNw: 10,000-page black and 9,000-page color cartridges on the SP C361SFNw versus the 7,000-page black and 5,000-page color cartridges on the SP C360SFNw.

Both devices include a 1.2GHz processor and 2 GB of memory (non-expandable). Their first-page-out time is 8.6 seconds in color. PCL, PostScript and direct PDF printer languages is supported. Gigabit Ethernet, USB and wireless connectivity are standard. Mobile printing functionality is standard via Apple AirPrint, Mopria, Google Cloud Print apps, and the Ricoh Smart Device Connector.

More details are in our Features section below. We also want to note that the SP C360SFNw is the multifunction sibling of the SP C360DNw.

While the SP C360SFNw is robust in its own right, the SP C361SFNw includes additional features to help make smaller offices more productive, such as the access to Ricoh’s Application Site, the optional Integrated Cloud Environment and the higher-capacity aftermarket toner cartridges.


Paper input starts with a 250-sheet tray and a 100-sheet bypass tray. Ricoh offers optional paper trays for a maximum capacity of 850 sheets, such as a 250-sheet paper feed unit and a 500-sheet paper feed unit.

The bypass tray supports envelope and banner printing, while the other trays support paper up to 8.5″ x 14″. Automatic duplexing is standard. The output paper capacity is 150 sheets, and there are no finishing options. The maximum monthly duty cycle is 75,000 pages.

There is also a 50-sheet single-pass document feeder.

The scanning function supports scan-to-email, to-folder, to-media and network scanning. File formats supported include JPEG, single- and multi-page TIFF and single- and multi-page PDF.

The faxing function includes a 33.6kbps modem and up to 2 GB of fax memory. LAN fax and LDAP support are standard.

Both devices ship with 2,500-page black and 1,500-page color starter toners. The high-capacity yield for aftermarket print cartridges on the SP C360SFNw is 7,000 pages in black and 5,000 pages each in cyan, magenta and yellow. On the SP C361SFNw, Ricoh offers even higher capacity toner yields: 10,000 pages for black and 9,000 pages for each color.

We don’t have the prices for the consumables so we were unable to calculate the cost per page. However, based on Ricoh’s history of low cost of ownership, we can expect that the cost-per-page will be reasonable.

Users can also save on print cartridge costs by utilizing the printer’s environmental features, such as duplexing and the N-up feature that allows users to print two pages in a single sheet.

Finally, both devices have a one-year warranty.

  • Automatic Document Feeder?
  • Duplexing?
  • Ethernet Connectivity?
  • Wireless Connectivity?
  • Mobile Printing/Scanning?
  • Finishers?


Ricoh doesn’t offer finishing options for either device. Also, 11″ x 17″ paper size is not supported, and a hard drive is not available.


Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions.

The majority of the company’s revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It’s known for the quality of its technology, the exceptional standard of its customer service and its sustainability initiatives.

Under its corporate tagline (“imagine. change.”), Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

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Great buy for a small business

on 2019-09-16 19:50:39

We bought the 360. Does super-fast duplex copying with the document feeder! The color copies are so good that I can’t tell which one is the original! I can scan docs and send a pdf of them to my NAS drive or email and then print it (with the “send and print” button) if I want to. It will copy the front and back of an ID card onto the front of one page. It has a bypass tray for envelopes, labels and banners. It has a lot of useful features, but it keeps resetting everything between scans or copies, which is REALLY annoying! Otherwise, I love it!
One bad thing: I called Ricoh to get a copy of the warranty for this machine before I bought it. Since it’s so heavy (over 90 pounds), I wanted to know if they had onsite repair service. They refused to provide me with a copy of the warranty, or to even tell me what it included. So I got the SquareTrade warranty.