Epson WorkForce Enterprise WF-C20590F Review

Good: Versatile paper handling features that include an optional finisher, high-capacity ink cartridge that contributes to lower operating costs, scan-to-cloud functionality.
Bad: Very limited warranty; not intended for small offices.
Bottom Line: Black-and-white MFP with advanced features aimed at large enterprises.
Intended Users:
Large, Enterprise
Speed Black:
Speed Color:
100 ppm (ISO)
Not applicable
Not applicable
Not applicable

Product Overview

The Epson WorkForce Enterprise WF-C20590F prints and copies at up to 100 ipm ISO (the highest speed Epson has to date). It includes printing, copying, scanning and faxing features, and it uses the Advanced PrecisionCore Linehead technology which is a high-density print chip that can generate up to 40 million precise dots per second.

In addition to Epson’s proprietary printing language, the WF-C20590F supports both PCL and PostScript. USB, Ethernet, and Wi-Fi connectivity is standard. Mobile printing is also supported via the Epson Connect solution. Within the Epson Connect are the following features: Email Print, iPrint Mobile App, Remote Print, and Print and Scan for Windows. Users can also print via the Apple AirPrint, Kindle Fire and Google Cloud Print.

There is a 9″ color touchscreen for users to access commonly-used workflows. The device also integrates with other web-based applications, such as PaperCut MF, via the Epson Open Platform.

The WF-C20590F is sold through the Business Technology Association (BTA) reseller channel, so unfortunately, we don’t have a list price. Companies can contact their local reseller for a price quote.

More details is in our Features section below.

The WorkForce Enterprise WF-C20590F includes many robust features for large companies looking for a sturdy monochrome multifunctional device.


Standard paper handling starts with four 550-sheet trays and an 150-sheet multipurpose tray. Epson offers an optional 3,000-sheet high-capacity tray for a maximum capacity of 5,350 sheets. The device accepts paper sizes of up to 11″ x 17 in its standard trays and up to 13″ x 19″ in its multipurpose tray.

There is also an optional professional finisher for stacking and stapling. There is also a 150-sheet dual-scan duplexing document feeder with a scanning speed of 60ipm simplex and 110ipm duplex.

Scanning is done via a color CIS sensor. It supports scan-to-PC, scan-to-cloud, scan-to-email, password protected PDFs and an address book via LDAP.

Faxing is supported via a 33.6kbps modem and memory is up to 6 MB.

Epson has a high-capacity black ink cartridge that has a yield of 60,000 pages. We don’t have pricing information to calculate the cost per page, but companies expect to save money in the long run by using the high-capacity cartridge and the duplexing feature.

Companies’ IT staff can also manage their Epson devices remotely via the Epson Device Admin solution. One environmental feature to note is that the WF-C20590F works with 110 V panels so electrical retrofitting is not required. Therefore, the MFP can be placed anywhere in the office.

There is a 90-day limited warranty with optional extensions offered by Epson resellers.

  • Automatic Document Feeder?
  • Duplexing?
  • Ethernet Connectivity?
  • Wireless Connectivity?
  • Mobile Printing/Scanning?
  • Finishers?


The warranty on the WP-C20590F is very limited at 90 days compared to a year on most other devices. Companies that want to extend their warranties can talk to their Epson reseller for options. And because it’s a high-volume machine, the MFP is not intended for smaller companies.


Epson America is a division of Japan-based Seiko Epson Corporation, a manufacturer and supplier of imaging products, semiconductors, liquid crystal displays, and watches. The company has been an innovative designer of ink jet printers and sells an extensive product line. Most of these are geared to home and school use, but Epson continues to extend its line further into the office environment.

Epson has been making a more aggressive play for the document scanner market, although the company’s been in the multipurpose office scanner business for years. The models and other additions to its model line seem to be part of an effort to further extend its current scanner technology. As part of this effort, Epson makes these scanners available in consumer electronics stores such as Best Buy, along with Epson dealers and on its website.

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