eCoach LMS Review

eCoach
Product:
Vendor:
Founded:
Headquarters:
eCoach LMS
eCoach
2015
Australia
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
50,000
Cloud
Yes
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eCoach LMS At A Glance

Good: Drag-and-drop authoring tool for administrators, mobile-optimized training, straightforward pricing that includes live chat support in all plans.
Bad: eCoach LMS currently doesn't offer a built-in e-commerce feature or an extensive content library.
Bottom Line: Cloud-based and mobile-optimized learning management system with an intuitive interface that allows companies to efficiently train their employees.

Product Overview

ECoach LMS is a learning management system with an intuitive, easy-to-use design. Organizations can use eCoach LMS as an extensive and organized content library because of its unlimited storage and simple search and filter features. They can brand each eCoach campus with their logo, customize its fonts and colors, and even alter the wording of campus feedback.

The platform is mobile optimized, which means the user’s training session automatically resizes to fit any screen. As it’s cloud-based, eCoach allows learners to access training materials from anywhere, anytime, on any internet-ready device. Plus, there’s no need for installations or updates. Administrators can simply register their accounts online and get started.

Administrators can also delegate permission levels to trainers so they can structure their training. And when administrators edit their training materials within the platform, the materials will get updated in real time.

ECoach LMS is available through three paid plans. All plans include unlimited course creation, core LMS features, live chat support and free course templates. Users can take advantage of a 21-day free trial before purchasing any of the plans.

Specific pricing for each plan is available in our Pricing section below, but here are the details of what each plan offers:

Lite – The Lite plan accommodates up to 100 active users and up to 1,000 unique SCORM views (maximum number of unique views of SCORM-certifed courses created within eCoach and exported to an external LMS). Features included in this plan are a custom URL, unlimited URL sharing, third-party app integration and the ability to upload a company logo.

Growth – The Growth plan accommodates up to 500 active users and up to 5,000 unique SCORM views. In addition to the features of the Lite plan, the Growth plan offers custom campus colors and a branching scenario.

Scale – The Scale plan accommodates up to 5,000 active users and up to 10,000 unique SCORM views. Other features this plan offers are webhooks, VIP support, eCoach application program interface (API) access and learning outcome mapping.

Enterprise – The Enterprise plan accommodates more than 5,000 active users, and offers companies the ability to separate their locations or business units into several branded LMS “campuses.”

Features

ECoach has two separate products: an authoring tool and a learning management system (LMS). We’ll explain each product below:

The solution’s LMS authoring tool lets administrators create courses, lessons and quizzes. There’s a suite of 35 templates that users can choose to create lessons via a drag-and-drop interface. They can add additional content to a particular lesson, then publish it within minutes.

There’s a quiz templates feature with choices that range from multiple choice to true/false statements. Users can combine quizzes and lessons to form a course. They can share the course via URL, SCORM or by embedding it on their website.

The learning management system has a user management feature, where administrators can enroll learners in a course efficiently. Administrators can simply add in the learners’ names and email addresses.

There’s a robust assessments feature that lets administrators/trainers create learning outcome mappings, and create and grade assessments. They can also track the performance of both the content and the user with a real-time analytics tool that includes at-a-glance dashboards and reporting capabilities.

  • Asynchronous Learning?
  • Employee Training?
  • Gamification?
  • Content Library?
  • Mobile Learning?
  • SCORM Compliance?
  • Synchronous Learning?
  • Testing & Assessments?

Target Market

ECoach LMS targets companies of all sizes and in all industries. It can also be used by schools in the higher education sector.

We’ve listed 10 of its customers below:

  • SapientRazorfish
  • University of Missouri - Kansas City
  • Galpin Motors
  • Atlantic Health Alliance
  • Vitas Healthcare
  • Runners Forum
  • CKO Kickboxing
  • SBL Testing Technologies
  • Employsure
  • FutureFund

Download Now: Learning Management Software Buyer's Guide

Choosing a Learning Management Solution is all about finding the right fit. Our report will walk you through the process and help you make a smart purchasing decision. Download Now

Implementation/Integration

The implementation process for eCoach is very simple because it’s a cloud-based solution. In general, the vendor helps customers get their training up and running within seven days.

When onboarding, customers go through the following steps:

  1. A discovery meeting, where eCoach finds out the customer’s needs and desired outcomes from eLearning.
  2. A training session, where the customer and their team are trained on the administrative aspects of eCoach.
  3. A Q&A meeting, where eCoach’s Customer Success Team will answer any questions to ensure customers and their teams are supported.
  4. Assistance with additional implementation aspects such as migration of existing materials.

ECoach LMS integrates with many third-party applications, such as Google, Microsoft Office, MailChimp and Salesforce.

Customer Service & Support

ECoach has an extensive knowledge base available in the app. Its Customer Success team is also available via phone, email and live chat.

Pricing

The Lite plan costs $99 a month, and there’s an additional $3 per user fee if there are more than 100 active users logged in per month.

The Growth plan costs $399 a month, and there’s an additional $2 per user fee if there are more than 500 active users logged in per month.

The Scale plan costs $899 a month, and there’s an additional $1.50 per user fee if there are more than 5,000 active users logged in per month.

Pricing for the Enterprise plan is not publicly available. Please contact eCoach directly for a quote.

Shortcomings

ECoach LMS doesn’t have built-in e-commerce functionality, so companies won’t be able to sell courses directly from the software. However, it does integrate with other e-commerce software.

Also, eCoach currently doesn’t offer an extensive content library, but it does have a design partner customers can work with if they require this service.

Screenshots

eCoach Screenshot 1
eCoach Screenshot 2
eCoach Screenshot 3

About

Launched in 2015, eCoach is an LMS and authoring tool combined in one platform with a focus on user experience. Its goal is to simplify the sharing of knowledge to help organizations succeed.

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Send feedback or corrections to feedback@betterbuys.com.

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