Mangrove Software Review

Mangrove
Product:
Vendor:
Founded:
Headquarters:
Mangrove
Mangrove
1994
Tampa, FL
Ownership
Customers:
Deployment Model:
Free Trial:
Private
4,500+
Cloud
No
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Mangrove At A Glance

Good: Business intelligence metrics are included to support informed HR decision making.
Bad: Some customers have complained of slow customer service when needing medical reimbursements.
Bottom Line: An all-in-one solution for core HR tasks.

Product Overview

The people at Mangrove believe there’s no “one size fits all” type of HR software. Mangrove focuses on flexibility and tailors its solutions to match each company’s needs.

The software covers many core HR tasks while also offering analytic tools for strategic decision making.

Features

Mangrove has 8 central software modules, and also integrates with several third party applications for meeting unique needs. These central modules include:

Human Capital Management: Collect and store essential employee information for one master record on each employee. HR can manage all workforce information from on-boarding to retirement and termination.  Automated notifications can be set up  for keeping track of performance reviews, benefits eligibility, and more.

The solution also allows you to complete government documents and check compliance regulations such as with EEOC, OSHA, ACA and COBRA participation.

Payroll and Tax Management: Through an easy to use interface, HR can save time automating tax filing and gain a better strategic understanding on payroll expenses through reporting features. Complex calculations aren’t a problem for Mangrove’s payroll solution no matter your number of employees. Tax jurisdictions are accounted for in the software for federal, state, and all local taxes.

Self-Service: Employees and managers can access the system as users for updating information without HR’s assistance.

Recruitment and Applicant Tracking: As information is entered into the system for each hiring candidate, this module integrates so that the information never has to be entered twice and follows the candidate throughout the employee life cycle.

The solution helps you narrow down candidates with custom screening questionnaires, setting qualifications, and more. Other recruitment tasks can be tracked for scheduling interviews, posting job positions, and reviewing resumes. Real-time reporting features help HR create a successful hiring strategy.

Performance Management: Map out your workforce for identifying successors and performance gaps. Create competency profiles for measuring employees’ skills across the company. Clearly align company and employee goals for making the most with a productive workforce.

Career Development and Training: Finely construct training for on-boarding and succession planning. Manage your training budget and schedule sessions by tracking facility and training assets. Employees’ master records are updated while enrolled in training programs for keeping track of tests and certifications.

Business Intelligence and Analytics: Compile and export vital information on your company’s performance. Give HR the data needed for making a strategic impact and improving the bottom line.

Benefits Administration: This module includes portals for employee benefits as well as compliance regulations such as:

  • COBRA Administration
  • HIPPA Regulations
  • Health Reimbursement Arrangements (HRA)
  • Health Savings Accounts (HSA)
  • Travel expense reimbursements
  • Retiree and Leave of Absence Management

  • Attendance Management?
  • Benefits Administration?
  • Employee Self-Service?
  • Learning Management System?
  • Mobile Access?
  • Payroll Management?
  • Performance Appraisal?
  • Recruiting Management?

Target Market

Mangrove’s clients are a diverse group in need of solutions focused on human resource management, payroll, and benefits administration.

  • Gibbs & Houlik, L.C.
  • Derby Lane
  • KidsCare Therapy
  • Back In Black
  • Brenden Theatres

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Implementation/Integration

Mangrove’s implementation management process (iM) uses minimal involvement of your company’s internal resources and works to discover your company’s needs as quickly as possible for fast and thorough implementation. Customization tools help mold the solution to HR’s workflow.

Mangrove also offers three training methods for teaching users how to best use the software:

  • Mangrove’s Training Lab at Mangrove headquarters
  • On-site training with a Mangrove professional
  • Web-based training

Customer Service & Support

Mangrove customers are given a log-in for accessing Mangrove’s CRM support system. Customer support can also be accessed 9-6pm EST through phone and email. Through an After-Hours Support program, customers have access to 24/7 support.

Shortcomings

Some customers have complained of slow customer service when needing medical reimbursements, and only select modules have mobile access.

Screenshots

Mangrove Screenshot 1
Mangrove Screenshot 2
Mangrove Screenshot 3

About

Mangrove has remained a privately held company for over 20 years.

With careful attention on its employees, Mangrove’s workforce uses the solutions as well throughout employee life cycles. Many Mangrove employees hold Certified Payroll Professional (CPP) certifications for best meeting customer needs.

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