pCloud Review

pCloud
Product:
Vendor:
Founded:
Headquarters:
pCloud Business
pCloud
2013
Baar, Switzerland
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
8 million+ users
Cloud
Yes
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pCloud Business At A Glance

Good: No limit to file size upload, advanced security, unlimited cloud storage space.
Bad: On-premise deployment is not available.
Bottom Line: Document management solution that provides enterprise-level security.

Product Overview

pCloud is intended for both personal and business use. It has three different pricing plans (including a basic plan that includes up to 20GB of storage for free).  However, this review will focus on pCloud Business.

In June 2015, pCloud released its pCloud Business application for companies that want secure document storage and collaboration in the cloud. pCloud Business gives each user 1 TB of storage and the pCloud Crypto functionality (more on that below).

pCloud Business provides the following benefits:

  • Enterprise-level security: Data is transferred to pCloud’s servers via the TLS/SSL protocol and copied at least three server locations in the data center, which is certified for SSAE 16 SOC 1, Type II that ensures the highest level of security.
  • For companies that don’t have or don’t want to burden their IT staff: pCloud stores, handles, and maintains data servers
  • Ability to share files with anyone securely (including third party clients) through the system’s access settings
  • Compatible with all mobile devices, and automatically synchronizes documents (pCloud is available for Desktop, Web, and Mobile)
  • Ability to add more users and space at any time

For companies that require a high level of data security, the Business account comes with pCloud Crypto that provides data encryption done on the user’s devices so that only the user gets to access them. Users can encrypt an unlimited number of files that can be locked and unlocked using passphrases – the files can stay hidden even on the user’s computer. pCloud provides zero-knowledge privacy that ensures it does not know the contents of the user’s files/folders even on its data servers.

Features

pCloud Business offers the following features:

  • File management – Users can save an unlimited number of files/folders in pCloud. Users can also search for files via a search bar as well as filter out files by format (whether documents, images, or video)
  • File sharing – Users can invite other users to collaborate on files via the Invite to Folder. Users can grant others access to the files by specific permissions such as view only, can edit, and can manage. pCloud allows users to send a file’s link for others to upload/download, including external users (i.e. clients). Users can also make comments or chat with others within the file.
  • Synchronization – pCloud automatically synchronizes files/folders across devices, whether desktop, any web browser, or mobile devices.  Images and videos taken on mobile devices can also be saved to pCloud in just one click, by turning on the Automatic Upload feature.
  • Unlimited file size to upload / unlimited upload and download speed – Users have the ability to upload any file of any type (i.e. images, audio, or even HD videos).
  • Availability on any device – pCloud offers its Web version (for any web browser), pCloud Drive (for desktop and available for Windows, Mac OS, and Linux systems), and Mobile version (available for download in the Apple App Store, Google Play for Android, and even pCloud’s mobile section on its website). Note that the Mobile app provides a built-in music player that lets users upload, organize, and listen to playlists.
  • File versioning – This feature allows previous versions of files stored in pCloud for up to 180 days. Users can keep track of who has made revisions to the specific versions.
  • Integrations –  This function allows any files from Facebook, Picassa, Instagram, or WordPress to be backed up to pCloud.

  • Document Storage?
  • Simultaneous User Collaboration?
  • Workflow Management?
  • Version Control?
  • On-Premise Hosting Option?
  • Imaging?
  • Mobile?

Target Market

pCloud Business is available for many different industries – we’ve listed ten of them below:

  • Retail
  • Tech
  • Insurance
  • Legal
  • PR/Advertising Agencies
  • Photographers
  • TV/Online Media
  • Education
  • Accounting
  • Real Estate

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Implementation/Integration

Companies get a free 30-day trial of pCloud for Business for a minimum of 5 users. Implementation consists of registering for a business account online (companies need to designate a dedicated administrators who will the invite other users to the account). Once the account is created, companies can begin using pCloud.

Customer Service & Support

Customer support is available via email or pCloud’s Contact Us page. Users can also refer to pCloud’s FAQ page.

Pricing

pCloud is available on a subscription basis (either monthly or yearly – the yearly subscription offers a 20% discount). Subscription prices depend on the number of users – for example, companies with five users (pCloud’s minimum number of users required) can pay $49.95 a month or $479.40 a year.

Companies can pay via PayPal or work with a pCloud sales rep to request a bank transfer.

 

Shortcomings

pCloud is only offered on the cloud. For businesses with self-hosted servers in place that want to continue maintaining their own data, pCloud is not an option.

Screenshots

pCloud Screenshot 1
pCloud Screenshot 2
pCloud Screenshot 3

About

pCloud, founded in 2013. has a mission to provide comprehensive document storage and collaboration available in the cloud that is easy to use. It is available for both businesses and individuals. Its most unique offerings are the ability to upload a file of any size (depending on the storage space of the plan) and the basic plan that provides up to 20 GB storage space for free (for users that refers their families or friends to pCloud).

pCloud is headquartered in Switzerland and currently has over 8 million users.

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Send feedback or corrections to feedback@betterbuys.com.



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User Reviews

  • User Rating
  • Rated 3 stars
    3 / 5 (2 )
  • 60%
  • (2)

Rated 3 stars
3 / 5 (2 )

60%


  • Features
    User: 75%
  • Ease of Use
    User: 48%
  • Ease of Implementation
    User: 65%
  • Support
    User: 40%


Tuhin Paul
Rating: 1
1 /5 stars

  • Features
    User: 50%
  • Ease of Use
    User: 1%
  • Ease of Implementation
    User: 29%
  • Support
    User: 1%

Don't use Pcloud if you don't want to loose your data!

on 2018-01-04 07:13:04

Don't use Pcloud if you don't want to loose your data! I bought a monthly subscription, installed their desktop app and added my 3 years worth of work and all the on going client projects to their sync folder. It was about 150 GBs worth of data which I expected to get uploaded over a course of a month. After two days I found the Pcloud application stopped responding. I contacted their support. I received a response from someone called Sherry from their side who asked me to unlink the account for the app to respond again. She confirmed that there is no risk of loosing data in doing so. So I unlinked my account. The application remained unresponsive for another 15 mins. I contacted their support again. Sherry responded by saying that I should terminate the Pcloud process in the task manager. She again confirmed that I would not loose my data by doing so. So I terminated the process. I restarted PCloud and it seemed to be working fine. After a while I found that the folder structure was intact but in a lot of folders the data was missing. I contacted their support again. Sherry replied that the data is not lost and it is getting uploaded. Once the files were uploaded, I would be able to access them again. Even if this were true, it in itself is a good enough reason to ditch this cloud service that locks you out of your files. I waited for a week but did not get my files back. I contacted them again. Sherry responded again saying that I should have copied the data from my original location and then pasted it in the Pcloud sync folder instead of cutting and pasting it which I did due to lack of space. And that's why it is my fault that I lost my data. Pcloud application has serious flaws that can permanently delete your data in the process of uploading and their customer service is pathetic that only knows how to blame the customer and not accept their own fault.



Vas
Rating: 5
5 /5 stars

  • Features
    User: 100%
  • Ease of Use
    User: 95%
  • Ease of Implementation
    User: 100%
  • Support
    User: 79%

PCloud

on 2016-04-19 09:52:41

PCLOUD is, I think this is one of the better options around and the fact that it has a Linux client is a big plus. I have PCLOUD installed on my PC work computer, my Linux home laptop and my Android phone and they all synchronize perfectly. With the latest updates, it also allows revisions, which I think in terms of functionality, it easily rivals dropbox and co..
Get 20GB PCloud here: https://my.pcloud.com/#page=register&invite=Vx2jZSXVAzy



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