LogicalDOC Review

Product:
Vendor:
Founded:
Headquarters:

LogicalDOC
LogicalDOC
2006
Fair Lawn, NJ

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
Unknown
Cloud, On-Premise
Yes

LogicalDOC At A Glance

Good: Multiple choices of plans and deployment (open source, cloud, on-premise), very short implementation process and training period, scalability.

Bad: Not intended for small businesses.

Bottom Line: Fully-featured document management system with scalable plans designed for medium and larger companies.

Product Overview

LogicalDOC is a document management system that tracks the entire lifecycle of a document or file. It’s available as either a cloud-based or an on-premise deployment.

Companies that access LogicalDOC via the cloud benefit from not having to purchase or maintain any software. However, companies that prefer the on-premise version have control of their own data and documents.

LogicalDOC also offers an open-source version (similar to OpenKM), as well as a mobile app downloadable from Google Play and the Apple app store.

LogicalDOC provides many benefits, such as:

Saving time and expense of storing and maintaining documents
Choice of cloud or on-premise deployment
Easy to install and use with minimal training
Unlimited product support
Availability in multiple languages (such as English, French, Spanish and German)

LogicalDOC is available in four editions: Community, Business, Cloud and Enterprise. We detail in each edition in our Features section below.

Features

The features of each LogicalDOC edition are broken down below.

Community (open-source edition):

Web interface on desktop
Version control
Metadata
Document searching functionality
Bookmarking
Multi-language support
Ability to import documents via ZIP files
Ability to check in and check out documents
Document rating (where users can vote on specific documents for quality control purposes)
Ability to send files via email or as downloadable tickets (for large attachments)
Internal messaging and integrated contacts list
Task manager
Ability to set access permissions by user or group
Statistics panel
Adheres to SOAP, WebDAV and CMIS (Content Management Interoperability Services) protocols
Integrates with Joomla explorer and Dropbox

Business: The Business edition includes all features of the Community edition, plus:

Mobile Web interface and native Android/iOS/Kindle Fire mobile apps
Ability to drag and drop files from desktop
LogicalDOC available in multiple workspaces
Ability to create PDFs
Optical character recognition (OCR)
Online editing via Google Drive integration
LogicalDOC synchronization and Hot Folders (files can be synchronized between local folders and central document repository)
Ability to import documents via folders
Ability to add notes within documents
Installer for Microsoft Windows, Mac and Linux systems
Ability to detect duplicate documents
LogicalDOC backup tool for disaster prevention and recovery
Adheres to FTP and CIFS (Common Internet File Systems) protocols
Integrates with Citrix systems and Microsoft Office/Outlook

Cloud and Enterprise: The Cloud and Enterprise versions include all features of the Business edition, but also have the features mentioned below. Note that the Cloud and Enterprise editions have the same features, except Enterprise allows for importing from local and remote folders, clustering and multi-tenancy.

Metadata extraction and Zonal OCR (for these features LogicalDOC integrates with Kofax)
Electronic signature
Barcode recognition
Digital watermarks
Automatic naming of files and folders
Forms/template management
Custom identifier
Scanning paper documents to LogicalDOC
Importing documents from email
Export Archive (for archiving files outside of LogicalDOC and sending them to external users or clients)
Notifications if changes made to documents or files within software
Professional workflow
Events calendar (for tracking schedules related to documents/files)
Multiple volumes repository
Document archiving and retention policies
Custom reports
Integration with LDAP/Microsoft Active Directory

LogicalDOC released several new updates in the last few months. Some of those updates include:

Ability to execute workflow automation tools
Resizable preview panel
WordPress Explorer extension
Optional ability to store files in Amazon S3 and Microsoft Asure cloud accounts
Ability to install and configure many file converters

Target Market

LogicalDOC is targeted to companies that range in size from medium to enterprise. It also provides industry-specific solutions for sectors such as health care, legal, and sales and marketing. We’ve listed some of its clients below:

Datum Consulting
Cox Gornyl
Sosel BC
CCLSWA
Culver Company

Cisco
Impact Technologies
Cojali
Scana
Mercator

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Implementation/Integration

Clients start with a 30-day free trial. They have a choice of either an on-premise or cloud-based deployment. Regardless, installing LogicalDOC takes place during only one business day.

LogicalDOC provides an installation guide as well as user’s and administrator’s guides. It also offers optional remote training and remote installation.

Customer Service & Support

Users can contact customer support via email or remote help desk, or by placing a request in LogicalDOC’s tracking system. They can also communicate with LogicalDOC support and other users via a community forum.

Pricing

The Community edition is free to download as it’s an open source version. However, LogicalDOC doesn’t publicly release its pricing information on the Business, Enterprise and Cloud plans. Please contact them directly for a quote.

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Shortcomings

LogicalDOC isn’t intended for small businesses.

Screenshots