LogicalDOC Review

Product:
Vendor:
Founded:
Headquarters:

LogicalDOC
LogicalDOC
2006
Fair Lawn, NJ

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
Unknown
Cloud, On-Premise
Yes

LogicalDOC At A Glance

Good: Multiple choices of plans and deployment (open source, cloud, on-premise), very short implementation process and training period, scalability.

Bad: Not intended for small businesses.

Bottom Line: Fully-featured document management system with scalable plans designed for medium and larger companies.

Product Overview

LogicalDOC is a document management system that tracks the entire lifecycle of a document or file. It’s available as either a cloud-based or an on-premise deployment.

Companies that access LogicalDOC via the cloud benefit from not having to purchase or maintain any software. However, companies that prefer the on-premise version have control of their own data and documents.

LogicalDOC also offers an open-source version (similar to OpenKM), as well as a mobile app downloadable from Google Play and the Apple app store.

LogicalDOC provides many benefits, such as:

Saving time and expense of storing and maintaining documents
Choice of cloud or on-premise deployment
Easy to install and use with minimal training
Unlimited product support
Availability in multiple languages (such as English, French, Spanish and German)

LogicalDOC is available in four editions: Community, Business, Cloud and Enterprise. We detail in each edition in our Features section below.

Features

The features of each LogicalDOC edition are broken down below.

Community (open-source edition):

Web interface on desktop
Android and iOS app
Full preview
Version control
Metadata and templates
Document searching functionality
Bookmarking
Multi-language support
Ability to import documents via ZIP files
Ability to check in and check out documents
Annotations
Document rating (where users can vote on specific documents for quality control purposes)
Ability to send files via email or as downloadable tickets (for large attachments)
Internal messaging and integrated contacts list
Task manager
Ability to set access permissions by user or group
Security policies on menus and folders
Document password protection
Events log
Storage on local file system
Statistics panel
Standard reports
Adheres to HTTPS, SOAP, WebDAV and CMIS (Content Management Interoperability Services) protocols
Integrates with Joomla explorer, WordPress explorer and Dropbox

Business: The Business edition includes all features of the Community edition, plus:

Mobile Web interface
DICOM images preview
Custom actions
Folder searching
Saved searches
Ability to drag and drop files from desktop
Multiple format conversion
Optical character recognition (OCR)
Online editing
Integrated HTML editor/integrated text editor
Configurable external call
PDF splitting
Scan to LogicalDOC
Ability to export files to CSV
Ability to import documents via folders
File encryption
Geolocation
Microsoft Outlook/Office add-in
Integration with Google Drive, Zoho Docs and Citrix ShareFile

Cloud and Enterprise: The Cloud and Enterprise versions include all features of the Business edition, but also have the features mentioned below. Note that the Cloud and Enterprise editions have the same features, except Enterprise allows for importing from local and remote folders, storage on remote folders, Amazon S3 and Microsoft Azure, and file backups.

Optional Metadata extraction and Zonal OCR
Electronic signature
Barcode recognition/Zonal barcode recognition
Digital watermarks
Publishing policies
Automatic naming of files and folders
Forms/template management
Folder templates
Bulk updates and check outs
Automation
Custom identifier
Importing documents from email
Notifications if changes made to documents or files within software
Annotations
Events subscription
Workflow
Calendar
Virtual agent
Two-factor authentication
Single Sign-on
Anonymous login
Firewall
Brute force attack prevention
Integration with LDAP/Microsoft Active Directory
System and user quota
Document archiving and retention policies
Optional clustering and multiple tenant architecture
Optional branding
Custom reports
Duplicate reports
Optional FTP/FTPs protocols
Integration with DocuSign

Target Market

LogicalDOC is targeted to companies that range in size from medium to enterprise. It also provides industry-specific solutions for sectors such as healthcare, legal, and sales and marketing. We’ve listed some of its clients below:

Datum Consulting
Cox Gornyl
Sosel BC
CCLSWA
Culver Company

Cisco
Impact Technologies
Cojali
Scana
Mercator

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Implementation/Integration

Clients start with a 30-day free trial. They have a choice of either an on-premise or cloud-based deployment. Regardless, installing LogicalDOC takes place during only one business day.

LogicalDOC provides an installation guide as well as user’s and administrator’s guides. It also offers optional remote training and remote installation.

Customer Service & Support

Users can contact customer support via email or remote help desk, or by placing a request in LogicalDOC’s tracking system. They can also communicate with LogicalDOC support and other users via a community forum.

Pricing

The Community edition is free to download as it’s an open source version. However, LogicalDOC doesn’t publicly release its pricing information on the Business, Enterprise and Cloud plans. Please contact the vendor directly for a quote.

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Shortcomings

LogicalDOC isn’t intended for small businesses.

Screenshots

About

LogicalDOC was founded in 2006 to help large and enterprise businesses manage their documents and workflows. It bases its mission on the following software engineering practices: commitment to quality standards, strength of community, business-friendly practices and high performance.

LogicalDOC has three global offices: one in Fair Lawn, NJ, and two others in Italy and Germany. However, it serves many clients all over the world by employing multilingual support staff and partnering with different global resellers.

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