How to See Higher CMMS ROI with Better Implementation

Does your maintenance team depend on the power of computerized maintenance management software (CMMS) to improve project visibility by tracking work order statuses and managing assets and inventory?

If the answer is yes, then you’re likely already seeing less downtime and improved system reliability. While CMMS usage leads to better project visibility, less unexpected breakdowns and fewer emergency requests, there’s a way to take your usage a step further to reap more bottom-line, tangible benefits.

3 Steps to Improved Maintenance

While an improved maintenance department may seem like an out-of-reach scenario, it doesn’t have to be with better implementation.

Kick your CMMS up a notch by implementing the system across your whole facility to see higher return on investment (ROI). It’s proven that the more CMMS utilization across a facility, the more ROI is realized. In fact, in a 2017 survey of maintenance professionals, 88% of facilities that have substantially rolled out a CMMS report significant cost savings, from tens of thousands to millions of dollars.

Read below for three steps to better implement your CMMS to immediately see more ROI from your solution.

1.) Configure all assets in the system.

CMMS features range broadly across systems. However, one that maintenance managers are highly encouraged to use to reach higher ROI is asset management. Asset management modules help maintenance teams make informed repair decisions, record the frequency of asset issues, and control costs by properly tracking monetary costs associated with each asset.

Data shows that longer asset life corresponds to the number of assets maintenance professionals enter into a CMMS. In other words, the more assets the team has configured into the CMMS, the more their team was benefiting from the system.

While asset management may seem like a no-brainer, the startling fact is that too many maintenance teams do not fully leverage this functionality in their system (or their CMMS solution may be lacking certain asset management features).

For example, across the entire organization, only some departments may be tracking equipment health or configuring newly added machines. Only by configuring as many assets as possible across each department, floor, wing or building will pros gain maximum visibility into their operations—and reap the higher ROI that this sort of visibility brings.

2.) Track work orders and inventory.

Does your team successfully manage all work orders, service request and inventory on your CMMS? Or, are some requests still paper based or managed in a spreadsheet? Properly managing these factors in your CMMS leads to more efficient work orders, less downtime and higher team productivity.

In the same survey mentioned earlier, it was uncovered that 85% of organizations with all inventory tracked in a CMMS saw a strong or maximum benefit to parts availability and time fixed.

To reach maximum ROI, it’s also critical to take action once inventory and work orders are managed in the system. Remember to track your team’s daily activities and supplementary inventory in the system, as well.

3.) Gain better access to metrics for executive reporting.

When all assets, work orders and inventory are successfully configured in your CMMS, it’s time to report on how the system is improving your organization’s maintenance strategy. If asked, would you be able to prove your CMMS’ ROI to management? Make the process simple by pulling reporting metrics and KPIs directly from your CMMS for better performance insights.

Data shows that 70% of organizations that put forth maximum effort in measuring and reporting on KPIs see maximum results. The same data proved that when an organization’s executives used CMMS metrics and reports, the ROI increased. In turn, executive visibility equals better ROI.

The Positive Effect

Just because you took the plunge to invest doesn’t mean the results will magically start appearing. Instead, combat lack of visibility from day one by entering your assets into the CMMS, tracking work orders and requests, and make sure the executive team fully uses CMMS metrics.

The data mentioned in this article was brought to us by CMMS provider Maintenance Connection’s 2017 State of CMMS Report. Maintenance Connection recently surveyed 1,000+ maintenance professionals across nearly one dozen industries to understand how teams lower costs, reduce downtime and maximize their CMMS investment.

Author Bio: Greg Squires is the Vice President of Marketing at Maintenance Connection. He has provided consultative services to manufacturing and distribution organizations for 15 years, serving as executive client advocate and advisor for users of enterprise software systems. Now responsible for market strategy and customer advocacy for Maintenance Connection, he provides thought leadership and advice to facility and maintenance managers as they navigate their enterprise software systems and seek to build best-in-class infrastructure for their facilities.

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