GoodData Business Intelligence Review

GoodData
Product:
Vendor:
Founded:
Headquarters:
GoodData
GoodData
2007
San Francisco, CA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
140,000+
Cloud
Yes
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GoodData At A Glance

Good: Shorter implementation process than traditional vendors, robust features, strong security.
Bad: Time-consuming setup, learning curve for some new end users.
Bottom Line: Embedded analytics platform with high scalability and self-service functionality.

Product Overview

GoodData is an embedded analytics platform that allows developers to build secure and easy-to-use data products for their clients and end users. End users can rely on AI features like natural language questions (NLQ) to find better insights, as well as a drag-and-drop interface for creating charts and dashboards. GoodData is flexible and scalable, so organizations can quickly deploy it to their users, and it has an open architecture that supports SQL, JDBC and more.

The software has several benefits, such as:

  • Increased productivity for developers with code-based automation tools
  • Robust features
  • Enhanced data security with governance features (e.g., version control, testing, monitoring)

Features

GoodData has many features. Some of its key ones include:

Data visualizations – The software includes self-service functionality, so users can easily build dashboards and reports with minimal training. They can create new insights with drag-and-drop metrics and custom filters, and they can share those insights from any device. GoodData also allows organizations to add their branding (e.g., logo, colors) to the platform.

Embedded analytics – Organizations can integrate GoodData into their existing application, so users can perform analysis directly from that app. They can customize GoodData to by user, department or customer, and GoodData has advanced embedding options, such as React SDK, web components or iFrames. Finally, an embedded platform can be launched in eight weeks.

Data preparation and ETL – GoodData provides two data transformation options. The user can use their own data warehouse or prepare the data with the software’s warehouse and tooling features. GoodData connects with over 150 data sources (e.g., Snowflake, BigQuery, Redshift), and users can upload their CSV files into the software. GoodData has advanced data modeling features for preparation and transformation.

Other features – The software serves both internal teams and external users, and organizations can scale it more efficiently if their needs change. It also has automated distribution and roll-back features that eliminates manual updates. Finally, GoodData has strong security and complies with HIPAA, GDPR, SOC2, ISO and CCPA standards.

Target Market

GoodData targets software companies, financial services, eCommerce and insurance firms. We’ve listed 10 of its customers below.

  • Bentley
  • Boozt
  • DoubleVerify
  • Informa
  • Medispend
  • Open Universities Australia
  • ServiceChannel
  • TownNews
  • VISA
  • Zalando

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Implementation/Integration

GoodData’s Professional Services team provides software discovery, design, development, testing and launch services. Because each company has its own needs and requirements, the implementation process and timeline can vary.

In addition, GoodData provides self-paced training courses for both new and current customers via its GoodData University. The courses range in topics from building dashboards to designing data models.

Customer Service & Support

GoodData offers community support via its forums, as well as a Slack channel. For further support, they can find answers in GoodData’s documentation or submit a tickets. Users on the Enterprise pricing plan can contact support via email or phone or reach out to their dedicated customer success manager.

Pricing

GoodData has two pricing plans that support an unlimited number of users. It doesn’t have a per-user pricing model. Instead, it has a per workspace, per month strategy. Billing is only based on an annual basis, and while we list the starting price for the Professional plan, both plans require a custom quote.

Professional – The Professional plan starts at $1,500 per month and includes Amazon Web Services (AWS) hosting, plus self-service analytics, multitenancy, a semantic layer with reusable metrics, embedding with iFrame or React SDK, custom dashboard plugin extensions, whitelabeling and a custom domain URL.

Enterprise – The Enterprise plan is intended for organizations that want to scale GoodData to thousands of workspaces. It includes all of the features of the Professional plan, plus hybrid deployment, tools for metadata import and export, support for data lakehouses, monitoring, HIPAA compliance standards and 24/7 support by ticketing, email and phone.

Shortcomings

GoodData has robust features that can take some time to set up. And even though there is minimal training involved, it may be a learning curve for new users that haven’t used an analytics software before.

Screenshots

GoodData Screenshot 1
GoodData Screenshot 2
GoodData Screenshot 3

About

GoodData is on a mission to break data silos. Flexible, open, secure, and scalable, GoodData’s leading data and analytics platform provides standardized metrics and real-time analytics across organizations and to their customers. To this day, GoodData has helped more than 140,000 of the world’s top businesses deliver on their analytics goals and scale their use cases — from self-service and embeddable analytics to machine learning and IoT.

GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others.

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