Dundas BI Review

Dundas BI
Toronto, Canada
Deployment Model:
Free Trial:
Cloud, On-Premise
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Dundas BI At A Glance

Good: Combination of BI and analytics in one platform, accessible anywhere at any time, strong focus on self-service.
Bad: Inability to export multiple PowerPoint slides at once; 3-D charts and city-level maps aren't included as standard features but can be imported by API.
Bottom Line: Scalable embedded BI platform that enables any user to run data and make faster business decisions.

Product Overview

Note: Dundas BI has been acquired by insightsoftware and is now part of the vendor’s Logi Symphony embedded analytics solution.

Dundas BI is a next-generation business intelligence platform that was released in 2014. It combines both business intelligence and analytics tools into one platform that can be accessed as a standalone or easily embedded into other applications.

The flexible and scalable solution has a strong focus on self-service, meaning any user can analyze data and create dashboards regardless of job role or technical BI skill. It can also be fully customizable.

Dundas BI provides all common BI needs under one platform – this includes data connectivity, data prep and self-service analytics.

Other benefits of Dundas BI include:

  • Accessible on any devices, including mobile devices
  • Ease of running analytics and creating visualizations, dashboards and reports
  • Real-time access to data as it integrates into any existing systems or applications
  • Ability to deploy to larger scale if the business grows or more users are added
  • No involvement needed from IT staff – however, they can control deployment and security methods

Dundas BI is hosted either as a Web-based on-premise solution or by a third-party company. It is available globally in multiple languages.


Dundas BI has many features. Here are some of its key ones.

  • Enterprise-ready with ease of management, full control and the security and governance needed for large-scale deployments
  • Ability to connect to any data source (e.g., OLAP, Excel, relational databases, web or text)
  • Works with any mobile device, utilizing HTML5 technology
  • Wide range of fully-customizable visualization options (such as scorecards, grids, charts, gauges, maps, etc.)
  • Ability to create hierarchies or other advanced data models via drag-and-drop interface
  • User interface powered by API platforms, including JavaScript, .NET and .REST
  • ETL (Extract, Transform and Load) platform is fully customizable
  • Ability to create ad-hoc or multi-page reports
  • Capability to share or collaborate dashboards among users
  • Ability for users to make annotations (comments, questions or notes) directly on the dashboard and control who can see them
  • Notifications in various areas, such as when immediate action needs to be taken on data, for sending scheduled reports and for a user’s subscription to a comment thread
  • Ability to connect to Big Data sources (Google BigQuery and Microsoft Parallel Data Warehouse)
  • Predictive analytics
  • Integration with Microsoft suite

Target Market

Dundas supports all company sizes and industries. Similar to Domo and iDashboards, Dundas provides solutions for industry-specific, role-specific and technology-specific industries.

We’ve listed 10 of its clients below.

  • Absorb Software
  • BH Management
  • Center6
  • Curaçao Ports Authority
  • E-Tabs
  • Evergreen Health
  • Rental One
  • Viamedia
  • Yulista

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Prospective users can participate in a 25-day free trial of Dundas BI. Dundas then works with the company to develop an end-to-end BI implementation process, using its best practices approach.

Part of the process includes conducting research on the client’s needs and requirements, such as how many users will be conducting analytics, the goals of using BI and any key metrics or key performance indicators (KPIs).

Dundas also provides training workshops and courses either onsite or online. The training covers not only the features of Dundas BI, but a general BI overview and best practices on data analytics, visualization and dashboard design.

Dundas provides other services, such as custom dashboards, BI and dashboard consulting, and “JumpStart” services for companies that want a comprehensive dashboard plan.

Customer Service & Support

Dundas BI’s support center features resources for users and developers, such as FAQs, troubleshooting guidance, videos and tutorials, and articles and documentation.

Users can also contact support via phone, email or by logging an issue request.


Dundas offer flexible licensing models that allows clients to purchase Dundas licenses based on their needs, such as user required by type, named or concurrent users, or single- or multi-tenant deployment. Please contact Dundas directly for a price quote.


Dashboards can be exported to PowerPoint, but users can’t export multiple slides at once.

Also, 3-D charts and city-level maps aren’t included out of the box, but users can import them via the public application program interface (API).


Dundas Screenshot 1
Dundas Screenshot 2
Dundas Screenshot 3


Dundas has been a leading provider of business intelligence and data visualization since 1992. Its solution started as Dundas Chart, a first-generation visualization component. It then created a dashboard platform in 2009 and introduced Dundas BI in 2014.

Dundas’ mission is to help all companies make better business decisions with faster insight from their data. It employs a best-practice approach to help businesses understand their needs and requirements for building a tailor-made BI solution.

Dundas has received many awards, including the top ranking in 13 categories in BARC’s BI & Analytics 2021 Survey and the 2020 Gartner Magic Quadrant for Analytics and BI Platforms.

In 2022, Dundas has been acquired by insightsoftware – this move expands insightsoftware’s embedded analytics portfolio.

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