Workable Review

Product:
Vendor:
Founded:
Headquarters:

Workable
Workable
2012
Boston, MA

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
27,000
Cloud
Yes

Product Overview

Workable is a cloud-based, all-in-one recruiting software that streamlines the recruitment process and helps companies find and track talent. The comprehensive solution offers:

• Candidate sourcing
• Applicant tracking
• Talent CRM
• Team collaboration
• Onboarding

The benefits of Workable include:

• Flexible pricing plans
• Faster hiring process
• Reduced cost per hire
• Mobile app for the hiring team
• Better candidate sourcing with advanced search tools

We’ll discuss the key features of Workable below. However, we wanted to first highlight Workable’s built-in sourcing tool, People Search which allows recruiters to search millions of online profiles by skills, keywords and target location, among other criteria. It also has AI Recruiter that uses machine learning to find passive candidates that may be a best fit for a particular role and recommends up to 50 relevant candidates that have applied to the company in the past.

Features

Here are the key features of each Workable product:

Candidate sourcing –

• Branded career pages with customizable web addresses and no hosting fees
• Mobile-optimized functionality
• Custom job application forms with multiple question types, including automatic disqualifiers for candidates
• Single-click submission to over 200 free and premium job boards
• Ability to search millions of candidate profiles using AI Recruiter, auto-suggestions, keywords or location searches, hyper-targeted social media ads and a Chrome extension
• Social media tabs, sharing and referrals to attract passive candidates
• Employee referral tools that don’t require data entry
• Bulk resume uploading and parsing to automatically create enriched candidate profiles
• Integration with external application program interfaces (APIs) and widgets

Applicant tracking –

• Hiring process dashboard with customizable visual pipelines, and search and filter functions
• Candidate profiles that compile resumes, email communication, scorecards and evaluations
• Ability to send bulk emails for scheduling, disqualifying or moving candidates
• Templates for offer letters and approvals with status tracking and e-signature capabilities
• Calendars with multi-part interviews, mobile agendas, team availability, candidate self-scheduling and external syncing
• Analytics tools to track and report candidate sources, hiring speed over time and pipeline efficiency
• Mobile app to manage recruitment workflow and communication between candidates and hiring teams
• Background checks available in-app through Checkr, Verified First and other third-party solutions

Talent CRM – Workable has a talent pool module to help recruiters track and nurture relationships with potential candidates. Features include the ability to search for and add candidates from a database of millions of profiles, snooze communication with candidates that aren’t currently available for hire and view histories of interactions.

Team collaboration – With Workable, users can modify access rights to account settings and confidential information for different groups, including senior leaders, standard members of the hiring team and external recruiters. Hiring managers can also assign and audit user roles and responsibilities, and invite external recruiters to submit candidates through the Workable platform.

Onboarding – Workable now offers onboarding functionality. Users can create a branded onboarding portal that includes the company’s logo, a welcome message or video, and other pertinent info. They can keep track of new hire onboarding status via a dashboard. In addition, there’s multiple employee profile templates that users can choose from, and new hires can set up their employee profiles and complete the required paperwork. Not only does Workable provides onboarding, but it offers other HR features, such as document management, organizational charts and employee time-off management.

Target Market

Workable supports small and medium-sized businesses (SMBs) in many industries around the world. We’ve listed several of its customers below:

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Implementation/Integration

Clients can start with a 15-day free trial. Users can set up career pages within minutes and then create a hiring pipeline, post jobs and communicate with applicants. Open jobs and candidates can be imported from an existing ATS, database or spreadsheet. New users receive a training webinar and a 60-day review.

Workable can be integrated with job boards, video interview platforms, assessment providers and human resource management systems (HRMS).

Customer Service & Support

Users can contact a customer support team based out of the United States, Europe or Australia through email, the mobile app or the online help ticket submission form. Phone support is also available on business days from 2:30 a.m. to 5:30 p.m EST. In addition, the Help Center provides articles and videos.

Pricing

Workable has three pricing plans based on the number of employees and active job postings.

• Starter – The Starter plan costs $149 per month for up to 50 employees. It includes all of the software’s features, plus it accommodates up to two active jobs and up to 200 AI sourcing profile views per month. Note that this plan only has monthly billing. Users can opt to add on video interviewing ($49 per month), texting ($39 per month) and assessment ($29 per month) features.
• Standard – The Standard plan has a tiered pricing that starts at $299 per month ($3,588 per year) for companies with up to 20 employees. It accommodates unlimited active jobs, up to 1,000 AI sourcing profile views per month, and assisted account onboarding. The price reflects annual billing, but if users opt for monthly billing, the price starts at $360 per month. Users can opt to add on video interviewing (starting at $90 per month), texting (starting at $60 per month) and assessment (starting at $30 per month) features.
• Premier – The Premier plan also has tiered pricing that starts at $599 per month ($7,188 per year) for companies with up to 20 employees. Note that it only has annual billing. The Premier plan adds on up to 20,000 AI sourcing profile views per year, hiring plan with requisition approvals, five native language options, a dedicated account manager, single sign-on support and custom account onboarding. It also includes video interviewing, assessments and texting features.

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Shortcomings

Workable doesn’t include automated reference checks. Also, larger customers may find that Workable doesn’t offer enough functionality or customization for multiple jobs and departments.

Screenshots

About

Workable is a leading HR software for SMBs worldwide. It provides in-house recruiters and hiring teams with more ways to find more qualified candidates, and help them work together to identify and hire the best. Companies who use Workable get from requisition to offer letter faster, with automated and AI-powered tools that source and suggest candidates, simplify decision making and improve the hiring process. Now going past the point of hiring, Workable enables nearly all HR processes, including employee onboarding and management. Workable was founded in 2012, and has since helped 27,000 companies hire over 1.5 million candidates.

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