JazzHR Software Review

Product:
Vendor:
Founded:
Headquarters:

JazzHR
JazzHR
2009
Pittsburgh, PA

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
12,500+
Cloud
Yes

Product Overview

JazzHR breaks down talent acquisition into three stages:

• Fill the talent pool
• Identify performers
• Hire the best

Each stage offers in-depth features from finding niche applicants, to sharing application profiles with team members.

Every step replicates and optimizes approval processes already present within HR’s most common hiring practices, giving you an enriched hiring experience without feeling lost.

The software optimizes your hiring search by providing an advanced upgrade from your most common tool: your email. The dashboard includes all communication with candidates, allowing you to fill in specific areas when reaching out to applicants such as applicant names, job vacancies, and setting dates for interviews to reach multiple candidates at once.

Combined with their application portal, JazzHR also creates an advanced company career site for attracting candidates. The website is customized to fit your company brand for joining a social media dialogue with “sharing,” “liking” and “following” job openings.

Features

With applicant tracking software, feature options must not only compile and rank applicants, but must also provide data for fast and hard decision making while sharing it with your team.

Analytic features include ways of automating the ranking process of pooled applicants, such as:

• Custom questionnaires:
  • Your team sets up customized questions for each applicant to answer, and responses are streamlined for quick reviews.

• Custom assessment with reusable evaluation templates:
  • Specific skills and experiences are compiled to fit the strengths your team needs most.

• Automated scoring based on your team’s set values:
  • Simple 1-10 scores evaluate skills and responsibilities to place applicants side by side.

Scheduling features sync with Google Calender, and Microsoft Exchange Calender, enabling you to set interview dates that align with your team’s availability. Events on your interview calender can be broadcasted or hidden for as much or as little transparency is needed for your vacant positions.

Collaboration features combine rankings based on how your individual team members view the applicant, providing feedback through leaving comments and notes alongside the application profile. Communication is simplified, and can even take place on a mobile app.

Automated reference checks, onboarding and video interviewing are features available through third party integrations such as with Zenefits, TalentWise, SparkHire, GoodHire and Aurico.

Finally, recruiters can send and receive text messages from candidates via the texting tool.

Target Market

JazzHR is targeted to small, medium and large businesses. The following is a list of ten customers:

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Implementation/Integration

The software is entirely web-based, and covers your recruitment search from day one. The service doesn’t require on-premise implementation, and is browser accessible.

Customer Service & Support

JazzHR’s support page connects users to webinars and videos for training and advice, giving you the option of troubleshooting certain features such as the calendar or reports. It also offers a comprehensive onboarding suite.

Users can contact customer support through a live chat.

Pricing

After the free trial, pricing starts at $49/month for the Hero package, $239/month for the Plus package and $359/month for the Pro package. The Hero package includes job posting and syndication for up to three jobs, custom job workflows, email messaging and LinkedIn integration. Email support is also offered.

The Plus package includes additional applicant tracking features, interviews and assessments and email and live chat support. The Pro package includes e-signature functionality, reporting and compliance and phone support.

JazzHR offers several add-on features:

• Candidate texting starting at $39 per month
• Career page customization starting at $39 per month
• The ability to send bulk emails starting at $29 per month
• Single sign-on for $29 per month
• Offers and eSignatures for $59 per month (only available to users on the Plus plan)
• Advanced reporting for $59 per month (only available to users on the Plus plan)
• Candidate export integration for $29 per month
• Zoom integration for $29 per month (only available to users on the Plus plan)
• All-access support (email, live chat and phone support) for $49 per month (only available to users on the Plus plan)
• A dedicated account manager for $119 per month

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Shortcomings

JazzHR doesn’t offer a resume database.

Screenshots

About

JazzHR is powerful, user-friendly, and affordable recruiting software that is purpose-built to help growing companies exceed their recruiting goals. Its best-in-class software replaces time-consuming and manual hiring tasks with intuitive software designed to help recruiters and hiring managers recruit, and hire the right talent, fast.

JazzHR has helped recruiters and hiring managers track over 1.1 million open jobs, source approximately 76 million candidates and have made over 1 million hires.

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