Crelate Review

Crelate
Product:
Vendor:
Founded:
Headquarters:
Crelate Talent
Crelate
2012
Bethesda, MD
Ownership
Customers:
Deployment Model:
Free Trial:
Private
Unknown
Cloud
Yes
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Crelate Talent At A Glance

Good: Three scalable pricing packages, customized job dashboard and activity stream to track candidates, extensive search functionality.
Bad: Click to call and SMS integrations aren't offered now, but will be in the future.
Bottom Line: Flexible recruiting solution designed to help recruiters maintain relationships with clients and candidates.

Product Overview

Crelate Talent is an applicant tracking solution designed to help all professional recruiters with sourcing and hiring prospective candidates. It’s considered a “talent relationship management” solution (similar to PC Recruiter) because it helps recruiters build relationships with their clients and contacts (internal and external), as well as potential candidates.

Crelate Talent has other benefits, including:

  • The ability to keep track of relationships with notes, activities, tasks and alerts
  • The ability to find candidates in an efficient manner, as well as their resumes/applications
  • Customizable to fit the specific needs of the business
  • Easy access for recruiters anytime, anywhere from their iPads, iPhones and Android devices
  • Cloud-based on a Microsoft Azure server so companies don’t need to worry about purchasing and maintaining software and hardware

Features

Crelate Talent has some unique features, such as:

Job dashboard: Recruiters can visualize the status of candidates on a dashboard where they can drag and drop a tile icon with each candidate’s name in categories for a specific status (e.g. Prospect, Interviewing). They can customize their dashboards to fit their hiring workflows.

Activity stream: The activity stream helps recruiters track the status of each job posting or correspondence from each candidate. Recruiters can schedule tasks or record notes on conversations with a candidate. They can customize any existing types of activity or add their own.

Extensive search functionality: Recruiters can find potential candidates in an efficient manner. Crelate Talent includes full-text and relational search features, including tag search and Boolean queries. Search criteria can be saved to be used again in the future.

Branded company portal: Crelate gives businesses the opportunity to have their own company portals for recruiting candidates. Using the portal, candidates can see job postings, submit resumes and fill out applications. Companies can have their portal designed with their logo/brand and other customization. The company portal is also accessible on mobile devices.

Email integration: Crelate integrates with most email programs, such as Microsoft Outlook, so recruiters can email candidates and parse emailed resumes within the platform.

Here are the features included in each pricing plan:

Essentials:

  • Applicant tracking
  • Job management
  • Ability to track tasks and activities
  • Customizable recruiting workflow
  • Full-text search
  • Resume parsing
  • iPhone/iPad/Android app
  • Basic reporting and analytics feature
  • 2GB data storage
  • Unlimited number of open positions
  • Basic email integration
  • Branded candidate portal with company logo and colors
  • Ability to distribute postings to many job boards (e.g., SimplyHired, Glassdoor, Indeed) for free
  • Basic candidate source-tracking functionality
  • Sponsored job postings

Professional:

  • Accessible for hiring managers
  • Candidate submittals
  • Advanced user permissions
  • Advanced reporting and analytics functionality
  • 10GB of data storage
  • Bulk email templates
  • Microsoft Outlook client
  • More branded candidate portal features, such as integration with Google Analytics, advanced CSS features and customized application forms
  • Ability to post jobs on social media sites
  • Integration with Dice and CareerBuilder
  • Google Chrome extension

Business Premium:

  • Unlimited data storage
  • API access
  • Customized back-office integration
  • Customized development and support services

  • Applicant Tracking?
  • Automated Reference Checks?
  • Onboarding?
  • Recruiting?
  • Social Integration?
  • Video Interviewing?

Target Market

Crelate Talent is designed for professional recruiters (staffing firms, recruiting agencies, corporate recruiters and hiring managers) in small to medium-sized businesses. Crelate doesn’t release the names of its clients.

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Implementation/Integration

Crelate offers solution implementation that’s included in the monthly payment. It also offer data migration for a modest fee that includes finding out the requirements of the migration (type of data, type of existing system used, etc.), mapping and importing data into its test servers, and moving the data in the live environment after verification.

In addition, Crelate provides companies with other optional migration services, such as data cleanup and data deduplication.

Crelate offers its Quick Start Training package to clients regardless of the plan selected. During this process, Crelate works with the business to create its workflows, activities, settings and templates. Crelate also offers a recorded training session that’s accessible for future use, as well as a follow-up success review.

For clients on the Professional and Business Premium plans, Crelate offers a Pro Start training package that includes additional time for the implementation process and two additional training sessions.

Also, Crelate offers optional full-day training, on-site training and customized training.

Customer Service & Support

Regardless of the package purchased, Crelate offers users access to a knowledge base, training videos and email support.

Companies on the Professional plan can contact support via phone, and Premium package clients work with a designated support representative.

Pricing

Crelate Talent is available in three monthly pricing packages. (There are also semi-annual and annual options.)

We offer more detail on them in our Features section, but here’s a quick snapshot of each:

  • Essentials (formerly Starter): At $65 per user per month, the Essentials package includes the basic Crelate Talent features, such as free job board postings, a branded candidate portal, candidate management, and the ability to post and track unlimited jobs.
  • Professional: At $89 per user per month, the Professional package includes all of the Starter package’s features, plus advanced reporting, a Microsoft Outlook client, accessibility for hiring managers and advanced security settings, to name a few.
  • Business Premium: The Business Premium package ($99 per user per month) includes everything that’s in the Professional package, plus additional features such as two-factor authentication, password policy enforcement and increased customization limits.

Shortcomings

Crelate Talent doesn’t include SMS integration and click-to-call integration functionalities. However, they’ll likely be included in a future product release.

Screenshots

Crelate Screenshot 1
Crelate Screenshot 2
Crelate Screenshot 3

About

Crelate’s mission statement is threefold: building a talent solution that’s easy to use and affordable for small to mid-sized businesses (SMBs), offering short implementation processes, and helping companies build and maintain relationships with current and prospective employees.

The company was founded in 2012 by a group of people with a long history in the talent management and customer relationship management (CRM) industries.

In addition to its Crelate Talent solution, Crelate provides professional services, such as custom reports and business consulting; brand, logo and website design; data migration and training.

Headquartered in Bethesda, MD, Crelate has a second office in Bothell, WA.

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