Bullhorn Review

Bullhorn Inc.
Product:
Vendor:
Founded:
Headquarters:
Bullhorn
Bullhorn Inc.
1999
Boston, MA
Ownership
Customers:
Deployment Model:
Free Trial:
Private
7,000+
Cloud
No
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Bullhorn At A Glance

Good: Business analytics and relationship intelligence features, Marketplace network for integrating with many applications, Accelerator feature for automatic capture and pre-population of candidate information.
Bad: Not intended for companies with in-house recruiters or hiring teams, solution tends to be sluggish at times with occasional bugs.
Bottom Line: Recruiting solution that offers inclusive features that help recruiting firms manage both the front end and back end of their businesses.

Product Overview

Bullhorn is an end-to-end recruiting software that helps staffing companies manage both the front end and the back end of their businesses. It has a modular structure that includes applicant tracking, customer relationship management (CRM), onboarding, business intelligence and vendor management system (VMS) integration.

Bullhorn has several benefits, such as:

  • Recruiting workflows are streamlined, improving productivity
  • Ability to make better business decisions using Bullhorn’s built-in reporting tools
  • Ability to improve service/relationships with candidates and clients with Bullhorn’s relationship intelligence solution
  • Scalable and extensible platform with the ability to build customized applications via Bullhorn API

Features

Here are some of the key features of Bullhorn’s applicant tracking system:

  • Accelerator feature for capturing information on candidates from the web
  • Ability to parse resumes and applications that then pre-populate fields within candidate records
  • “Fast find” search bar, Boolean search and other advanced search functionalities for finding candidates quickly
  • Integration with Gmail and Microsoft Outlook
  • Integration with LinkedIn Recruiter
  • Standard and customizable analytical and reporting tools
  • Mobile functionality
  • Automatic tracking of all email activity within a candidate’s records

Bullhorn’s CRM includes some of the same features as its applicant tracking system, such as the Accelerator and email integration. Other key features are:

  • Relationship tracking technology that tracks the progression of the relationship between sales rep and prospect
  • Standard and customizble reporting templates, including salesperson activity reports and job-specific activity reports
  • Ability to view and edit records from mobile devices
  • Lead and opportunity management

Bullhorn offers its Pulse Relationship Intelligence solution that helps recruiters get visibility and transparency in communications with candidates and clients. Email and phone conversations synced with Pulse so these conversations are stored within the platform. Pulse pulls insights and action plans from those conversations so recruiters know when to follow up or act on the details.

Bullhorn’s onboarding module (included as a separate cost but integrates with its ATS) includes document management, customized online portal and e-signature features. It also integrates with E-Verify.

Other optional modules include back office (for time and expense features), Bullhorn Canvas (for advanced business intelligence features) and integration to VMS systems.

  • Applicant Tracking?
  • Automated Reference Checks?
  • Onboarding?
  • Recruiting?
  • Social Integration?
  • Video Interviewing?

Target Market

Bullhorn targets over 7,000 staffing and recruiting firms in all company sizes and industries. Here is a list of 10 of its clients:

  • ALKU
  • Apex Systems
  • Fuse Recruitment
  • Integrity Staffing
  • MedSys Group
  • Prestige Staffing
  • Richard Lloyd Accounting Recruitment
  • Skills Alliance
  • Think IT Recruitment
  • Venturi

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Implementation/Integration

The Bullhorn implementation process depends on client requirements, such as features needed, and any customization involved. However, it guarantees that clients will have the solution deployed within weeks rather than months.

Bullhorn offers public and private training options via its Bullhorn Academy program. The training is available for new and returning users on Bullhorn features and recruiting best practices. Users can also participate in webinars and access on-demand training videos.

Bullhorn integrates with many different applications via its Marketplace partner network. Examples of such integrations include job boards, video interviewing, background checks, marketing software and VoIP.

Customer Service & Support

Users can contact support by phone, live chat or submitting a ticket. They can also access the customer portal for training videos, information on product updates, or to send feedback on the solution.

Pricing

Bullhorn offers three pricing plans based on features and the number of users. They are Team, Corporate and Enterprise.

The Team plan includes the following features:

  • Candidate management and sourcing
  • Resume parsing
  • Contact and company management
  • Job management and posting
  • Email integration and mass mailings
  • Career portal
  • Standard reporting features

There is SMS texting functionality that’s offered as an add-on.

The Corporate plan includes all features of the Team plan, plus:

  • Unlimited data storage
  • API access
  • LinkedIn integration
  • Custom fields and workflows
  • Inbox productivity tool
  • Survey tool

The Enterprise plan includes all features of the other two plans, along with the following:

  • Advanced reporting features
  • Pulse Relationship Intelligence
  • Lead and opportunity tracking
  • Pipeline management
  • Tracking sales quota

Specific pricing is not publicly available; you’ll need to contact Bullhorn directly for a quote.

Bullhorn’s other modules (back office, onboarding, Canvas and VMS integration) are priced separately.

Shortcomings

Bullhorn is mainly intended for staffing companies – companies with in-house recruiters can check out our other applicant tracking system reviews.

Some users have reported occasional bugs within the solution, including automatic log out if the solution is idle even for a short time. They also noted that Bullhorn sometimes tends to be sluggish.

Screenshots

Bullhorn Inc. Screenshot 1
Bullhorn Inc. Screenshot 2
Bullhorn Inc. Screenshot 3

About

Bullhorn got its start in 1999 as an online marketplace for designers, copywriters and other creative professionals to find contact work. It evolved into a customer relationship management solution for staffing companies.

Bullhorn has received many awards over the last decade. Its most recent accolades include The Sunday Times Best 100 Small Companies to Work For (in 2016 and 2017), CRM Magazine’s 2016 CRM Rising Star and 2016 CRM One to Watch, and ZDNet 2016 CRM Watchlist.

Bullhorn is headquartered in Boston and includes over 600 employees in worldwide locations, such as London, Sydney, Vancouver and Amsterdam.

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